The Importance of Freight Insurance

The Importance of Freight Insurance

May 27, 2024

10 min read

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In a world where shipping mishaps can occur at any time, securing freight insurance for your cargo isn’t just smart—it’s essential. A cargo insurance policy is crucial for protecting shipments, covering various types of damages and losses during transit. This guide delves into the intricacies of freight insurance, showing how it can turn anxiety-filled shipment processes into smooth sailing experiences. Whether you’re handling LTL loads or massive container ships crossing oceans, understanding freight insurance is crucial for protecting your bottom line.


What is Freight Insurance?


Freight insurance is your safety net when shipping goods. It's an independent payment protection policy that safeguards your cargo's full value if anything goes wrong - no need to prove who's at fault. Think of it as your peace of mind on the road, rails, or high seas. Additionally, shipping insurance is crucial for goods shipped by sea, protecting against marine-specific incidents.


How freight insurance works?


When businesses purchase freight insurance, they are required to protect logistcis assets. If a shipment gets lost, damaged, or stolen, you file a claim with your insurance provider. They investigate and, if everything checks out, you get reimbursed for the value of your goods.
No more haggling with carriers or eating the cost of damaged freight. With cargo insurance, you're covered.

 

What freight insurance covers?

Freight insurance coverage may vary by policy, typically covers a wide range of potential mishaps:


• Natural disasters like hurricanes or earthquakes
• Vehicle accidents and collisions
• Cargo abandonment or customs rejection
• Acts of war or piracy (yes, really.)


Keep in mind that issues caused by poor packaging, flawed products, or hazardous materials may not be covered. That's on you to handle properly.


Benefits of freight insurance


Hopefully, you're starting to see why commercial properties can really turn the tide and that top-notch customer service isn't just nice to have; it's the cherry on top of any successful deal. Because accidents happen, and companies should not risk an unforeseen bill. 
With the right freight insurance coverage, businesses can enjoy benefits like:


• Full value repayment for lost or damaged goods
• Protection against a wide range of potential disasters
• Faster, smoother claims processing
• Affordable rates and flexible coverage options


Don't leave your shipments to chance. With freight insurance, you can breathe a little easier and keep your business on the move without sweating the small stuff.


Freight Insurance vs Carrier Liability


When it comes to protecting your shipments, you've got two main options: freight insurance or carrier liability. But what's the difference?
Think of it like this: carrier liability is the bare minimum, while freight insurance is the full package.

 

Key differences between freight insurance and carrier liability

Carrier liability is the default coverage provided by carriers, as required by law. It's based on the weight and freight class of your goods, not their actual value. And if something goes wrong, you need to prove the carrier was negligent to get reimbursed.
Freight insurance, on the other hand, is an independent policy that covers the full value of your goods. No need to prove fault - if your shipment is lost or damaged, you're covered.


Limitations of carrier liability coverage

Carrier liability might seem like enough, but it has some serious limitations:

• Coverage is based on weight, not value.
• You'll only be reimbursed pennies on the pound.
• Many common issues, like weather events or packaging problems, aren't covered.
• You'll need to prove the carrier was negligent to get reimbursed.


As explained in the Carmack Amendment, "carriers legally have a financial responsibility to their customers if freight is damaged in transit, but only to a certain amount." Therefore, do not leave your business exposed. Cargo insurance offers the comprehensive coverage you need to ship with confidence.

 

 

Types of Freight Insurance Policies


Not all freight insurance policies are created equal. There are several types to choose from, each with its own level of coverage and protection.
Below are the most common options:

 

All Risk Policy


The excellence marker of freight insurance, all risk policies cover just about everything - except what's specifically excluded in the fine print. This is the most comprehensive coverage you can get.

 

Named Perils Policy


With a named perils policy, you're covered for specific risks outlined in the policy, like fire, theft, or collision. It's less comprehensive than all risk, but can be a good fit for certain types of cargo.

 

Warehouse-to-Warehouse Policy

This type of policy covers your goods from the moment they leave the origin warehouse until they arrive at the destination warehouse. It's a good choice for shipments that will be stored along the way.

 

Contingency Policy


A contingency policy kicks in if the carrier's liability coverage falls short. This thing's built to plug those holes and ensure you've got a full armor of protection around you. The right freight insurance policy for you will depend on your specific needs and budget. As The Balance Small Business advises, "There are several types of freight insurance policies available... Each policy offers different levels of coverage and protection for various shipping scenarios." Work with a trusted insurance provider to assess your risks and choose the coverage that fits your business best.

 

Freight Insurance for Different Shipping Modes


No matter how you ship your goods - by land, sea, or air - freight insurance has you covered. But the type of coverage you need may vary depending on your shipping mode.
Here's what you need to know:

 

LTL Freight Insurance

LTL (less than truckload) shipping involves sharing trailer space with other shippers' goods. This can increase the risk of damage or loss, making freight insurance extra important. Carrier liability for LTL shipments is typically limited based on the freight class and weight of your goods. Freight insurance can provide the additional coverage you need to fully protect your shipments.

 

Truckload Freight Insurance

With truckload shipping, your goods have the trailer all to themselves. This can reduce the risk of damage compared to LTL, but accidents and other issues can still happen. Freight insurance for truckload shipments can provide peace of mind and protection for your high-value or sensitive cargo.

 

Partial Truckload Freight Insurance

Partial truckload shipping falls somewhere between LTL and full truckload. You're sharing space on the trailer, but with fewer other shippers than LTL. Like with LTL and truckload, freight insurance can help fill the gaps left by carrier liability and ensure your goods are fully protected. 


No matter your shipping mode, DFA recommends that "To ensure adequate coverage, particularly for valuable shipments that exceed the carrier-provided policy's limits, purchasing additional third-party insurance is advisable." Don't leave your shipments to chance. Invest in the right freight insurance coverage to keep your business moving forward.

 

Factors Affecting Freight Insurance Cost

The cost of freight insurance isn't one-size-fits-all; it depends on several key factors. First, the value of the goods you're shipping—higher value means higher freight insurance costs. Next, the type of goods matters. Fragile, perishable, or high-value items are considered high-risk, so insurers charge more. Shipping distance also affects the cost, as longer trips increase the chances of issues.

Lastly, the freight class plays a role. This system classifies items based on weight, handling requirements, and associated risks. Higher freight class means higher insurance costs.

When you buy freight insurance, cargo owners need to consider these factors. A cargo insurance policy's price is influenced not just by the coverage chosen, but also by what is being shipped, its destination, and how it's classified. Understanding the risks involved and planning for unforeseen circumstances is crucial.

 

Choosing the Right Freight Insurance Provider

It's beneficial to shop around and compare your options. Begin by examining the coverage each provider offers: What types of policies are available? What specific risks are covered? Ensure the protection you choose fits your shipping needs perfectly. Next, consider working with a freight forwarder. These logistics providers can navigate the complex world of freight insurance, identifying your needs and securing the best coverage without breaking the bank. As a DFA member, you can also consult your personalized account manager to discuss available options. Don't overlook insurance agents, who can provide personalized advice and help you choose the right policy from the right insurance company. When comparing providers, consider factors like the insurance premium, all risk coverage, and protection against other unforeseen events.


• Financial stability of the insurance company
• Claims processing speed and efficiency
• Customer service and support
• Premiums and deductibles
• Any additional benefits or perks


The right freight insurance provider will offer a balance of comprehensive coverage, competitive pricing, and top-notch service. Don't be afraid to ask questions and negotiate to get the best deal for your business and insurance needs.

 

The Freight Insurance Claims Process

Even with the best precautions, cargo damage or loss can occur. That's where the freight insurance claims process becomes essential. The first step is filing the claim. Contact your freight insurance provider as soon as possible after the incident. They will guide you through their specific process.

Be prepared to provide plenty of documentation. This might include:


• The original insurance policy
Bill of Lading (BOL)
• Proof of value (commercial invoice, sales receipt, etc.)
• Proof of loss or damage (photos, inspection reports, etc.)

 

The more evidence you can provide, the smoother the claims process will go. So, how long does it all take? The timeframe for claims resolution varies. It depends on factors like the complexity of the claim and the responsiveness of all parties involved. Some claims may be settled in a matter of weeks. Others might take several months. The key is to stay proactive, communicative, and patient throughout the process. If your claim is denied, don't panic. You may be able to appeal the decision or negotiate a settlement.

Your freight broker or insurance agent can be a valuable ally here. At its heart, going through the claims process means you'll be busy jotting down all the damage details, showing how much everything's worth, and working out the details with your insurance providers to make sure everyone agrees on a fair outcome. It can be time-intensive, but is worth it to protect your bottom line.

 

Freight Insurance in Supply Chain Risk Management

In the world of supply chain management, risk is everywhere. From natural disasters to cargo theft, there are countless ways your shipments can be delayed, damaged, or lost entirely. That's where a freight insurance policy comes in. It's not just a "nice-to-have"—it's a critical tool for mitigating financial losses and protecting your business. Consider this: without insurance, a single lost or damaged shipment could significantly impact your profits. Multiply that by the number of shipments you make in a year, and the risk becomes clear. Freight insurance acts as your safety net, guarding shippers against unexpected surprises. It provides financial compensation for cargo loss or damage, helping to minimize the impact on your bottom line.

An additional benefit of freight insurance is that it ensures smooth supply chain operations by protecting against various risks. It gives you peace of mind knowing that if something does go wrong, you have a safety net in place. This is especially important in today's fast-paced, global supply chains. With so many moving parts and potential points of failure, freight insurance is an essential risk management tool. 

The selection of the right insurance product, considering factors like freight insurance premiums and the value of the goods, is part of a larger risk management strategy that should also include things like: 

• Careful carrier selection
• Proper packaging and labelling
Real-time shipment tracking
• Contingency planning

 

But when the unexpected does happen, freight insurance is there to help you weather the storm and keep your supply chain moving. Remember as a Premium DFA member, your membership benefits include Payment Protection and Liability Insurance. To access support and expertise regarding freight insurance options for your business, reach out to your DFA account manager to discuss all your options.